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Diesel Tuning Frequently Asked Questions

It’s here so that I can hide it (as the first Question is always open, but I want them all to be closed first).

Simply put, no; an ECU Remap performed by Diesel Tuning Brisbane will not void your factory warranty.

WHY: The calibrations and tuning processes used at Diesel Tuning Brisbane will not cause detriment to the hardware of your vehicle. The research and developement conducted by professional tuning techncians at Diesel Tuning Brisbane ensures that optimum performance and economy are obtained with respect to optimal cylinder pressures, combustion temperatures and turbocharger speeds with optimal air density.  DTB are proud to report a 0% comeback rate from our tuning. Diesel Tuning Brisbane also work in collaboration with OEM’s and Dealerships, often on a consultancy basis to determine the cause of failure from poor tuning practices, therfore being provided with access to OEM level tehcnical data to ensure our tuning is non-compromising to your powertrain. Simply put, that our tuning is “safe” for your vehicle. 

Why does my dealer tell me this?

Dealerships must maintain a parellel cohesion with the OEM to maintain their dealer agreement, which means following corporate guidelines. Once your vehicle ECU calirbtion is altered, it is no longer the OEM calibration file, therefore the OEM is no longer responsible for detriments caused by incrrect calirbations. 

A modern Diesel vehicle contains hundreds of sensors which instant feedback to the ECU in some cases hundreds of times per second.

The ECU almost instantly reacts to feedback from the sensors adjusting turbocharger behaviour fuel injection volumes, fuel injection timing, fuel injection quantity, air metering, exhaust gas recirculation and many others to meet the drivers demand and suit the driving environment.

A sensor reading instantly causes an action of your engine. The operating principles built into your ECU file is what actions a tune will change.

In order to achieve enhanced performance and efficiency, alterations can be made to Torque Modelling, Turbocharger Boost and VNT Control, Injection Volumes, Injection Timing, Fuel Pressure, and Sensor Scalings.

What maps and values are changed is a matter of consideration for the ECU strategry, drivers request, intended purpose for the vehicle, road safety and environmental factors. 

You probably can, but what are you actually getting?

What do you mean?

Companies that offer “dyno tuning” at discounted, or very low rates are not safe. It is important as a consumer, that you must understand cheaper work is not better, and better work is not cheaper. Flashing of pre-purhcased files is increasingly popular and often have many problems from drivabilty problems, to dire powertrain damage. Diesel Tuning Brisbane are repairing and re-tuning many vehicles on a weekly basis that have experienced these issues. 

It usually improves!

WHY: With more torque on demand and greater thermal efficiency of the engine, your vehicle requires less throttle to accelerate and maintain the same cruising speed, meaning that less fuel is needed throughout the combustion process. Diesel Tuning Brisbane ECU remap will typically see fuel savings ranging from 5% to 15% for most models.

Yes.

WHY:

Tuning is not illegal in Australia, however, there is a distinct difference between “emissions conscious” and “emissions compliant” tuning. 

Not all tuning is ADR79/04 compliant, regardless of aftertreatment and pollution reduction devices that are fitted to vehicles for global emissiosn compliance. This does not mean you should remove them for more performance. Diesel Tuning Brisbane advise against the removal of emissions control and emissions aftertreatment devices for reasons of environmental impacts, road safety, insurabilty and roadworthy compliance. 

Yes!

 Your Diesel Tuning Brisbane ECU Remap includes a complimentary factory backup and restore at your request. 

*Once Free Of Charge*

External “Plug’nPlay” Chips can be unreliable and risky simply because they cheat the ECU by giving false readings of feedback values from various engine sensors. It is in such a way that the ECU will add more fuel, more boost pressure or more fuel rail pressure. Because of this, a false reading of a simple engine sensor could ultimately lead to turbocharger or engine or general powertrain failure.

Diesel Tuning Brisbane have tuned thousands of vehicles and not one vehicle has been damaged to date as a result of tuning.

We believe that a professional dyno tune will help your engine to live longer and operate more efficiently.

We recommend following a consistant maintenance schedule by servicing your vheicle every 10,000km or every 6 months (whicher comes first). Alternatively, at least maintain what is outlined indicated in your manufacturer’s logbook. Diesel Tuning Brisbane also offer complete logbook servicing.

If you notice a performance change or a different engine noise, please schedule a n inspection for your vehicle.

Sometimes, but not in 99% of cases.

In rare cases, exotic vheicles or complex ECU’s it can be advisable to make a full backup of the ECU for safety or in the event a restore is required. This may involve removal of your ECU and working on the Bench, oftentimes just with special conenctors, but wihtout openign the EDU.

Diesel Tuning Brisbane have every available leading tool for tuning and programming on the marketplace. Often, a plug via your OBD (Diagnostic socket) or even a wireless connection can be used for programming, leaving no physcial traces.

Digital footprints can often also be corrected by professional tuners and tools (such as CVN, Flash Memory Counters and PMI).

Goods, services, and components remain the property of Diesel Tuning Brisbane/ Performance Tuning Brisbane until paid in full. Some components may require a non-refundable part-payment upon booking and ordering such components. Diesel Tuning Brisbane/ Performance Tuning Brisbane reserve the right to withhold vehicles until Tax Invoices are paid in full. 1.1% surcharges apply to Visa, Mastercard and AMEX purchases. Sundry fees may apply for cleaning and/or rectification work to workshop facilities in the event of excessively soiled vehicles, and/or vehicles of which have sustain/ed mechanical failures prior to work being commenced/released. It is specifically agreed that the existence, contents, and substance of this document are commercially sensitive and confidential accordingly, unless required by operation of Law, no party may expressly or impliedly disclose any information in respect of this document, nor express an opinion that would otherwise damage the business and/or its director/s to any persons, or media other than that for the purpose of enforcing this agreement.

Whilst all due care is taken, all tuning is deemed as performance-enhancing work. Upon acceptance of your Job Card and/or Estimate/Quotation/ payment of your Tax Invoice, and commencing work with your booking, you hereinafter agree that Diesel Tuning Brisbane/ Performance Tuning Brisbane accept no liability for accelerated wear or damages to any and all powertrain and driveline assemblies/components that may occur or arise from performance-enhancing work. Aftermarket components and tuning are not deemed to be ADR79/04 and/or emissions compliant unless distinctly specified as such. Diesel Tuning Brisbane/ Performance Tuning Brisbane accept no liability for any non-ADR approved components installed at a clients’ request for such components. You agree that Diesel Tuning Brisbane/ Performance Tuning Brisbane accept no liability for the installation of performance applications and/or components at your approval that are intended for closed circuit competition, offroad or non-highway use. You hereby agree that you as the owner/operator of the above-mentioned vehicle are solely responsible for the lawful use of a compliant motor vehicle on public roads and agree that Diesel Tuning Brisbane/ Performance Tuning Brisbane accept no liability for any misuse of any vehicle fitted with such components that may be contrary to any federal, state or local laws.  I hereby understand that a digital signature may also be accepted under some circumstances of which my vehicle is deemed as work in progress and cannot be present to hand sign this document.

Diesel Tuning Brisbane/ Performance Tuning Brisbane recommends reading the PDS issued by your insurance provider. Some policies void insurance coverage in the event of performance-enhancing work and/or the vehicle is found to be non-ADR compliant due to altered calibrations, performance enhancing components and/or higher-than-ADR compliant performance output.

  1. Purpose of these Terms and Conditions

These Terms and Conditions are for the purchase of parts by a Customer or provision of services by the Company, and are designed to be read simultaneously to a purchase of a part or provision of services from the Company.

  1. Definitions

Company means Diesel or Performance Tuning Brisbane Pty Ltd ABN 15 543 456 869, located at 2&3/10 Lear Jet Drive, Caboolture, 4510, in the state of Queensland.

Customer means the customer who is listed on the Invoice, or their representative, agents, servants, or employees.

Invoice means the invoice in in which these Terms and Conditions are attached to.

Vehicle mans the motor vehicle owned or held in beneficiary by the customer.

Performance Tuning means the process of alteration of vehicle performance which deviates from that of its original intended capability by the manufacturer.

  1. Offer to Repair

The Company hereby offers to provide its services to the Customer in by way of repair works, programming or tuning of the Vehicle.

  1. Purpose of these Terms and Conditions

These Terms and Conditions are for the purchase of parts by a Customer or provision of services by the Company, and are designed to be read simultaneously to a purchase of a part or provision of services from the Company.

  1. Definitions

Company means Diesel or Performance Tuning Brisbane Pty Ltd ABN 15 543 456 869, located at 2&3/10 Lear Jet Drive, Caboolture, 4510, in the state of Queensland.

Customer means the customer who is listed on the Invoice, or their representative, agents, servants, or employees.

Invoice means the invoice in in which these Terms and Conditions are attached to.

Vehicle mans the motor vehicle owned or held in beneficiary by the customer.

Performance Tuning means the process of alteration of vehicle performance which deviates from that of its original intended capability by the manufacturer.

  1. Offer to Repair

The Company hereby offers to provide its services to the Customer in by way of repair works, programming or tuning of the Vehicle.

  1. Payment
  2. The Customer must pay the price noted on the Invoice to the Company on completion of the repair works, tuning or programming quoted by or invoiced by the Company, or if a Credit Account is held with a Company, then in accordance with the terms of their Credit Account.
  3. Interest may be charged on late payments at the rate of 7% per annum, calculated monthly until full payment is made by the Customer. The Customer may also be liable for any legal and collection costs incurred by the Company on an indemnity basis.
  4. All representations made in the invoice are made on the basis that errors are excepted.
  1. GST
  2. The parties acknowledge that all prices are exclusive of GST (unless stated otherwise).
  1. Delivery
  2. The Customer is liable for all transport chargers and/or insurance of purchased goods unless the Company agrees otherwise in writing. If such charges are paid by the Company, those charges are not refundable if included in the purchase price in the event the goods are later returned.
  3. If the Company accepts liability for transport changes and/or transport insurance, the customer shall indemnify the Company from all loss which occurs to the goods during transport and/or delivery including all consequential loss.
  1. Retention of Title
  2. Title to and in all parts and software fitted and/or installed to the Vehicle shall not pass to the Customer, but shall remain with the Company until such time as full payment is made by the Customer for the repair, tuning or programming of the Vehicle and all other amounts owing to the Company by the Customer have been paid in full ,whether such amounts are payable under this or any other contract or agreement between the Company and the Customer.
  3. Until title to such parts and/or software passes to the customer, the Customer acknowledges that and agrees to hold and parts and/or software installed to the Vehicle by the Company as bailee.
  1. Non-exclusion of statutory warranties
  2. The Company/s services, which include only repair and service work come with guarantees which cannot be excluded under the Australian Consumer Law. The Customer is entitled to a replacement or refund of a major failure and compensation for other reasonably foreseeable loss or damage. The Customer is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  1. Manufacturer’s Warranty
  2. Warranty Notice – Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Remanufactured parts may also be used to the or replace the goods for the same type, rather than being repaired, and remanufactured parts may be used to repair the goods A remanufactured part fulfils a function which is at least equivalent compared to the original part.
  1. Disclaimer
  2. The Customer acknowledges, having full understanding as to the potential risk to the Vehicle, that all performance tuning of the Vehicle beyond manufactures specifications is exempt from workshop non-exclusion statutory warranty, as outlined in section 8a.
  3. The Customer also acknowledges that any representations made whether orally or in writing by the Company in relation to goods, services or otherwise, are general in natured, and is intended as a guide to the Customer.
  4. The Customer acknowledges that it is not relying upon any representation made whether in writing or verbally by the Company as to the suitability of the goods for the purpose intended, and the Customer acknowledges that it is responsible for the undertaking of its own due diligence with respect to the goods and the respective fitness for purpose.
  1. Consequences of Default
  2. Where credit has been extended by the Company, if the Customer does not pay for the parts or services on the due date then the Company is hereby irrevocably authorised by the Customer to enter the premises in which the Vehicle or parts are stored and take possession of any parts without liability of the tort of trespass, negligence or payment of any compensation to the Customer whatsoever.
  3. The Company may recover as a debt all monies due and payable under these Terms and Conditions after it becomes due and payable, together with any interest payable and the expenses of the Company incurred in recovering those amounts, including but not limited to the costs assessed on an indemnity basis, commission charges and disbursements charged by any mercantile agent or solicitor engaged for the purpose of the collection or recovery of moneys due and payable to the Company.
  1. General
  2. Names, descriptions, symbols, and numbers being quoted or appearing on invoices are used for internal reference purposes of the Company only, and it is not implied that the parts supplied are the actual manufacturer’s whose part numbers may be quoted.
  3. These Terms and Conditions are governed by the law in force in Queensland. These parties submit to the jurisdiction of the courts of Queensland.
  4. If any part of these terms and conditions is for any reason unenforceable, that part must be read down the extent necessary to preserve its operation. If it cannot be read down, it must be severed.
  5. The legal doctrine that a construction is less favourable to the person putting forward this instrument should be accepted against it shall not apply to this Agreement.
  6. The customer agrees as an essential term of this agreement to act in good faith and honestly and in furtherance of the commercial efficacy intended by these Terms and Conditions.
  1. Storage Costs
  2. If for any reason not caused by the Company, the Vehicle or part supplied to the Customer is not collected from the Company’s premises within 7 days’ notice given by the Company, the Company may charge and the Customer must pay a daily storage fee of $100 excluding GST per day for a Vehicle, and $10 excluding GST per day for a part.
  3. If the Vehicle or part is not collected within 28 days of notice, the Company may sell the vehicle or part to recover the costs for that purpose, the Customer appoints the Company as its attorney.
  1. Privacy Statement

The Company will only use and disclose your personal information in accordance with the Australian Privacy Principles and any acceptable privacy laws. The Company will use the personal information you provide to the Company for the purposes of (1) completing the repairs on the Vehicle (2) complying with any legislation to regulatory requirement to facilitate the repair of the Vehicle (3) for the provision of any related services you acquire from (or through) the Company. The Company may disclose your personal information to its related entities and or necessary third parties for these purposes, who may be overseas. The Company may also provide your information to the Queensland Department of Transport and Main Roads or Maritime Service, or any other necessary regulatory or government agency that requires the information. If you do not provide the Company with your personal information, it may not be able to provide you with some or all of its services, including the repair, tuning, or programming of software to the vehicle. If you wish to access or correct the information the Company holds about you, or wish to make a privacy related complaint, please contact the Company (details set out above). By signing this Agreement, you consent to the use and disclosure of your personal information in the manner set out by this Privacy Agreement.

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